Terms of Service

Aniks Appliances provides products and services to our valued customers are subject to the following terms and conditions. Customers visiting our showroom to make in store purchase or shop online at www.aniks.ca, agree to accept these terms and conditions of use, our privacy policy and returns and exchange policy and all other disclaimers and terms that appear elsewhere on our site. Please read them carefully.

Accuracy of online content, product data, availability and pricing:

Aniks Appliances makes every effort to ensure that the content on this website is relevant and current. However, we can't guarantee that the information presented does not contain errors or omissions. These errors or omissions may relate to price, product description, specifications and photographs or product availability. There are constant product upgrades, changes to current product and new product offerings from sources. We try our best to keep up with the changes however a discontinued or products currently not available for sale and the prices that are no longer valid may continue to show on our website. While we take every precaution to ensure all products and pricing are correct on our web site, mistakes do occur. Should you find a mistake please contact us at cs@aniks.ca.

Product prices and the availability of products and services are subject to change without notice. Despite our best efforts, we will, from time to time, make pricing mistakes. We will endeavor to promptly correct any mistakes as we become aware of them. We reserve the right to revoke any offer and/or correct any error at any time, including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and we are not able to fulfill your order. We will contact you to advise of the situation, offer any remedies or other options. Aniks Appliances will issue a credit to your credit card account in the amount of the charge same day of order cancellation. Any disputes related to pricing will be resolved at our sole and complete discretion.

 

All pictures displayed on this website are stock pictures as available from the respective manufactures are shown on this Website as accurately as possible, we cannot guarantee that the color you see matches the product color, as the display of color depends, in part, upon the type of computer monitor used by you.

Disclaimer:

Please be aware that despite careful data management, discrepancies may occur between images, product description and specifications on this website. The availability of appliances from respective manufacturers, distributors may change at any time or can extend delivery times beyond standard or quoted lead time. They may choose to make technical or optical changes to products we offer to sell without prior notice, at any time. Any such changes may not be reflected on our website or printed materials in real time. The images and text included on this website are for informational purposes only, and do not form part of any contractual obligation. Always check with respective Manufacturer for most current available product data. Thank you.

Promotions & Rebates:

We provide our customers every opportunity to save on appliance purchase and related services. We offer rebates directly available from the manufacturers, from our buying groups, distributors as well our distinctive store promotions. Save big on your next renovation or new home kitchen appliance package purchases with our instant in-store and online rebates and promotional offerings from our partners or our exclusive offers in home and kitchen appliances. All appliance promotional volume rebates and promotions are time based and change frequently so timely purchase decisions are important to take advantage of great savings. Check back our promtions and rebates page for updates regularly. Most rebates and coupon offers are subject to their own terms and conditions as specified by the rebate sponsor and processor. If you have any questions on our promotions and rebates, please contact us at cs@aniks.ca.

 

Placing your appliance purchase order:

We are excited to receive your order and ask that please verify the products and its specifications you are ordering before finalizing your order, for example the fuel type: 110 Volts or 220 Volts, natural gas or propane, color, height, width, and depth to fit into the space where you intend to install and the delivery entrance the produt will need to go through. All sales are final unless otherwise stated. Orders placed online or by phone are reviewed for accuracy by our order processing department. All new orders are reviewed within 48 hours of receiving the order and updates provided accordingly. Minimum 25% deposit required with future dated orders(04 to 12 weeks out), full payment required with orders required within 04 weeks or sooner. 

Aniks Appliances inc reserves the right to refuse or cancel any orders containing product errors, pricing errors or availability issues, customer's payment, billing or shipping verifcation issues.

Order Changes:

Order may be rescheduled but may not be cancelled once it is processed, product is allocated or product is ordered with source, upto 25% order cancellation fee may apply. A prescheduled order can't be pushed out more than four weeks of original required delivery date, new pricing and storage fee may apply.

Receiving your order:

Please ensure to inspect your order upon delivery for visible shipping damages. it's very important to inspect, count items, check model numbers on your order as you receive it. If you notice any dents or punctures on the package please do not refuse the shipment, take pictures of the damaged box and record details on bill of lading, call our customer service at (416) 901 7557 and email details and pictures to cs@aniks.ca within 48 hours. We will do our best to resolve the issues as quickly as possible. If it is minor issue, we will schedule a technician visit to inspect and fix the product and it may take up to several days to set up service appointment. If the unit cannot be repaired we will send a new replacement unit and arrange pickup the old unit in a timely fashion.

Installing & operating your new Appliance:

Please read and follow user instructions manual supplied with the product to install and/or operate your new appliance. Consult a certified appliance installer to seup your appliances. No installation services included with purchase of appliances.

Display Models & Open Box Items

All floor models and open box items for local purchase only and come with full manufacture warranty unless stated otherwise.These items may have cosmetic issues dents scratches or missing manuals or accessories. We make every effort to accurately describe the item but it is customer’s responsibility to inspect the item their satisfaction before making the purchase. We will not be responsible for any errors, omissions, or incorrect or missing information or accessories or installation hardware.

Floor models are meant for local delivery and may not have the original interior or exterior packaging. No floor model or open box item can be reserved or held without the customer physically inspecting the unit in the store and paying a non-refundable deposit of 25%. All floor models and open box items are considered final sale and are not eligible for return or exchange.

All floor model and open box items carry the same warranty as new merchandise with the exception of existing defects and/or damage on the item (such as scratches, dents, or missing pieces). These defects will be noted during an in-store inspection at the time of purchase. Extended warranties can be purchased for an additional charge, but will exclude coverage of existing defects. Any cost for repairs or missing parts is the sole responsibility of the customer.

Returns and Exchange Policy:

Returning an item: We will gladly issue a return authorization for stock items within two weeks of receiving your order for unopened same as purchased items with 25% re-stock fee. Returns authorization must be obtain before returning the product. Refunds for purchase price will be issued within two weeks upon receipt of product and it's inspection. No refunds issued on the services expensed or shipping or delivery fee, return shipping to be paid by the customer, if free shipping/ delivery was provided actual shipping or delivery costs are deductible from returned merchandise. No returns of custom or special order items or used items or if the product was taken out of the box and is not in same as purchased condition. No returns accepted on seasonal products including BBQs dehumidifiers, and air conditioners. No returns accepted on clearance or final sale items or floor clearance products.

Disputes:

In the event of a dispute, you agree to attempt to resolve the dispute by contacting us at cs@aniks.ca prior to taking any other action. Failure to contact us to attempt a dispute resolution prior to taking any other action will result in a breach of this Agreement by you, our valued customer.

Site Use:

This site is for personal and not to download (other than page caching) or modify it, or any portion of it, except with our express written. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent of and the written consent. You may not frame or utilize framing techniques to enclose any of our trademark, logo, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by Us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to our home page so long as the link does not portray us, our affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use our logo or other proprietary graphic or trademark as part of the link without express written permission.

Severability:

If any provision, or portion thereof, of this Agreement is held by a court of competent jurisdiction to be invalid under any applicable statute or rule of law, the parties agree that such invalidity shall not affect the validity of the remaining portions of the Agreement and further agree to substitute for the invalid provision a valid provision which most closely approximates the intent and economic effect of the invalid provisions.

Headings:

The headings of this Agreement are for convenience only and shall not be used to construe the meaning of this Agreement.

Terms of Service Updates:

This Terms of Service policy is effective as August 14, 2018. We reserve the right to revise this policy from time to time without prior notice. You will be notified of any material changes in our Terms of Service either by email or by a conspicuous posting on Our Web site.